IVR or Interactive Voice Response is an automated system that will interact with your callers and route the calls to the appropriate agent. This helps prevent unwanted distribution of labor and helps your agents focus on tasks that will help push your company forward. You will require a combination of touch tone selection and voice input to generate an appropriate response. This system can also be programmed to provide the right feedback in the form of a callback, fax, email or any other media. That way, your agents will only be engaged in top priority tasks.
Infinite provides a special Infrastructure Management Service to IT clients to help you make the most out of the facilities that you currently have in your organization. It is possible to leverage your infrastructure to improve business and innovate. With these service offerings, you can make your business flexible and agile. You can adjust infrastructure based on the demands of the macroeconomic scenario.
Aviation is one of the fastest emerging industries in India. With some of the prime business hubs in India, international and national flights are on the rise. As a result, a demand for professionals in the industry has also increased.
New Delhi, 1 December, 2016: BrainGain Magazine, the leading Study Abroad magazine for students, their parents, and mid-career professionals in South Asia has announced that it has received registrations from more than 200 school teams from across 12 countries in the South Asia and Middle East Region for participating in the Knowledge@Wharton Investment Competition.
New Delhi, 16 November, 2016: Harjiv Singh, Founder and CEO of Gutenberg Communications is among the speakers at the first-ever Impact Investing Conclave being organized in India by the Ministry of External Affairs and Impact Investors Council in partnership with IDFC Bank, DFID and Omidyar Network.
Delhi, September 21, 2016: Gutenberg Communications, an award winning globally integrated strategic communications firm providing Digital, Content, Video and Public Relations services today announced that Radha Radhakrishnan has joined the company as Country Head for India.